a789 believes gaming should be an enjoyable activity – not a source of financial stress or personal harm. This page explains our 18+ policy, the responsible gaming tools available to every a789 account holder, and how to recognise the warning signs of problem gambling before they escalate.
Cricket betting, live casino, and slot games are genuinely entertaining – there's a reason millions of people across Pakistan enjoy them. But a789 is also realistic about the risks. Gambling involves real money, and for a small percentage of players it can become a problem that affects finances, relationships, and mental wellbeing. The majority of a789 players manage their gaming sensibly, set a budget, and treat it as a form of entertainment with an understood cost. This page is here for the minority who find it harder to stay in control – and for everyone who just wants to understand how a789's safeguards work.
The first thing to be clear about: a789 operates an 18+ only policy without exception. If you are under 18 years of age, you are not permitted to use a789, and any account found to belong to a minor will be closed immediately with balances returned to the verified payment method on file. Age is checked during registration using date-of-birth confirmation and is reinforced through our KYC process at withdrawal. Parents and guardians in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or anywhere else across Pakistan are encouraged to use parental controls on shared or family devices to prevent minors from accessing online gaming platforms.
a789 also recognises that problem gambling is not a character flaw – it's a recognised psychological condition that can affect anyone. It doesn't only happen to people who bet large sums. A player who regularly deposits Rs 500 and feels compelled to continue beyond their means is experiencing the same issue as someone with a much higher budget. The tools a789 provides are designed for all types of players at all spending levels, not just high rollers.
Most problem gamblers don't realise they have a problem until the financial or personal damage is already significant. Being honest with yourself early makes a real difference. Below is a checklist of common warning signs. If several of these apply to you, we strongly encourage you to use the responsible gaming tools in your a789 account or contact our support team.
Tick any statements that apply to your recent gaming behaviour:
Ticking three or more of these is a strong indicator that your gaming is causing harm. Please activate the tools below or contact a789 support at [email protected] immediately.
All responsible gaming tools are available from your Account Settings panel once you are logged in. No special request is needed to access them.
Inside Account Settings, select "Responsible Gaming". All available tools are listed clearly on this screen with simple controls.
Choose from deposit limits, session time limits, reality check alerts, cooling-off periods, or self-exclusion. Protective limits (lower limits, cooling-off, self-exclusion) take effect immediately.
Once confirmed, your settings are applied to your account. You will receive an SMS or email confirmation to the contact details registered with a789.
If you need help activating tools, or want to request self-exclusion urgently, email [email protected] (plain text – not a link) between 09:00 and 01:00 PKT. Self-exclusion requests sent to support are processed within 24 hours.
Set daily, weekly, or monthly maximum deposit amounts in Pakistani Rupees. Once your limit is reached the a789 deposit screen will block further deposits until the limit period resets. Lowering your limit takes effect immediately.
Set a maximum continuous session duration. When the limit is reached, a789 will display a reality check screen showing your net win/loss for the session and prompt you to take a break or end your session.
Receive pop-up alerts at regular intervals (every 30, 60, or 90 minutes) displaying your current session duration and net financial position. These help you make informed decisions about whether to continue.
Request a temporary account suspension of 24 hours, 48 hours, one week, two weeks, or up to six weeks. During a cooling-off period you cannot deposit or place bets. The period cannot be shortened once activated.
Request account closure for a minimum of six months, one year, or permanently. Self-exclusion is processed within 24 hours of request. During exclusion you cannot log in, deposit, or bet. This is the strongest tool available and cannot be reversed within the exclusion period.
Age verification is applied at registration and reinforced during KYC at withdrawal. Parents and guardians should use device-level parental controls to prevent minors from accessing a789 or other online gaming platforms.
The majority of Pakistani players who enjoy a789 do so without any problem at all. Keeping it that way is straightforward if you build a few habits from the start:
a789 takes its 18+ obligation seriously. However, the platform also recognises that parents and guardians in Pakistan play an important role in keeping minors away from online gaming.
Practical steps you can take at home:
If you believe a minor has registered an a789 account, please contact [email protected] (plain text – not a link) immediately. a789 will investigate and close any under-age account within one business day of a verified report.
Once you activate self-exclusion on a789, it cannot be reversed before the chosen period ends. This is intentional – it protects you from impulsive decisions to re-open access when the urge to gamble is strong. If you are in crisis, activate self-exclusion immediately from Account Settings or contact [email protected].
Enjoy cricket betting, live casino, and 500+ slots in PKR – with full responsible gaming tools always available in your account settings. Register today and set your limits from day one.
Create Your a789 Account18+ only. Please gamble responsibly and within applicable local laws. If you need help, activate responsible gaming tools in your account or contact [email protected].